Seven-Winds

Products

1. Seven-Winds Call Script Manager
2. Seven-Winds Heartbeat Monitor
3. Licensing Information
4. Pricing

Seven-Winds Call Script Manager

This tool is the solution for an elementary problem existing within each service desk organization, consistency in the manner upon which incidents are registered at the 1st line of support.

Seven-Winds Call Script Manager is an addition to Microsoft Service Manager that fills the need for call script management and is a fully integrated expansion to Microsoft Service Manager, allowing central management of call scripts. Seven-Winds Call Script Manager efficiently and transparently manages the way in which a service desk registers and solves its incidents.

Regardless of who answers the phone and what their knowledge level is, the service desk analyst will always have to ask the right questions and make sure that the answers are correctly logged. In addition Seven-Winds Call Script Manager offers the flexibility to add additional information whenever the possibility arises!

Download

You can download a fully working demo version of this application from our download center.

Seven-Winds Call Script Manager Flyer
Download the Seven-Winds Call Script Manager Flyer.

Download: CallScriptManagerFlyerEng.pdf